If you’ve spent any time in the mobility equipment industry, chances are you’ve heard of Merits. You might also be familiar with names like Avid, Pilot, or Precision Comfort.

Here’s the scoop: All of these names are actually part of the Merits family.

They’re not distinct companies or sub-brands; they represent various product solutions that come together under one shared mission — Merits.

That’s why we want to take a moment to reintroduce ourselves. Whether you’re a provider, clinician, or ATP, this guide is designed to give you a clearer understanding of what Merits has to offer and how we can support your important work every day.

Who Is Merits Health Products?

At Merits, mobility isn’t just about movement – it’s about restoring independence, dignity, and connection.

Since our founding in 1986, we’ve spent nearly four decades designing mobility solutions that help providers deliver better outcomes and help patients live fuller lives. We take pride in serving clinicians, ATPs, and DME providers throughout the U.S. with a comprehensive range of products, including:

• Power wheelchairs
• Scooters
• Seating and positioning solutions
• Stairlifts for home access

And all of this comes with responsive support and service right here in the U.S.

What Sets Us Apart

We know you have options and that we’re not the only ones building mobility equipment. But we’re proud of how we stand out.

• Vertically integrated manufacturing – we design, engineer, and build our products ourselves
• U.S.-based support and assembly – responsive service and fast turnaround from our Florida and Las Vegas, NV distribution centers
• Serviceable, real-world-ready products – for better patient outcomes and less provider downtime
• Certified quality –ISO 13485, ISO 9001, and FDA QSR compliant

Most importantly, we listen. Many of our favorite features have come straight from the valuable feedback of providers and clinicians.

Read More About Us

All-In-One Mobility Solutions, Backed by One Brand

At Merits, we provide a comprehensive array of solutions — all under one roof — to cater to the varied needs of end users. Each product line has its own unique purpose, yet they all contribute to the broader Merits ecosystem. You’ll still recognize beloved product names like Avid, Pilot, and Precision Comfort, which are now seamlessly integrated into the Merits family.

Here’s a closer look at each product family:

1. Merits Power Mobility

Our standard and advanced power wheelchair and scooter models are engineered with durability, easy maintenance, and reliable performance in mind — whether you’re using them indoors, outdoors, or in clinical settings.

Includes:

• Group 2 power wheelchairs (standard and heavy-duty models)
• Indoor/outdoor scooters
• Select models with power seat elevation
• PDAC-coded bases for streamlined billing

Best for:

• Everyday mobility needs
• Users who need mid-level rehab support
• Providers seeking service-friendly, reliable power bases

2. Avid – Complex Rehab Power Chairs

Avid chairs are part of Merits’ advanced power mobility lineup, designed for patients who require more than just basic function. These models offer rehab-level performance with expanded positioning, access, and control options.

Includes:

• Power wheelchairs with Group 2, Group 2 Complex and Group 3-style configurations
• Power tilt and recline functionality
• Compatibility with rehab seating and third-party alternative driver controls
• Higher weight capacities and durable base options
• Programmable electronics and joystick placements

Best for:

• ATPs, rehab teams, and clinicians
• End users requiring advanced positioning or electronics
• Payer-supported CRT setups

3. Precision Comfort – Seating & Positioning

Precision Comfort cushions, backs, and accessories are crafted to provide exceptional pressure relief, proper alignment, and personalized support. They work seamlessly with Merits and other manufacturers’ manual and power wheelchair bases in the industry.

Includes:

• Foam, gel and air flotation cushions with postural support
• Contoured and adjustable backs
• Accessories to support skin integrity and positioning goals

Best for:

• OTs, PTs, and ATPs involved in seating evaluations
• End users with postural imbalances, skin risks, or tone challenges
• Providers offering seating packages for rehab-level chairs

4. Pilot – Straight and Custom Curved Stairlifts for Home Access

When it comes to safe and simple stairlifts for the home, Pilot stairlifts are a fantastic choice. They’re perfect for providers who are helping clients age in place or those involved in home modification programs.

Includes:

• Straight indoor and outdoor stairlifts
• Custom curved indoor and outdoor stairlifts
• User-friendly controls and a compact design
• Quick installation that causes minimal disruption
• High weight capacity options

Best for:

• Home access contractors or DME providers offering aging-in-place solutions
• Patients who need stair assistance but want to remain in their homes
• Post-surgical or short-term recovery scenarios

Whether you’re prescribing a Group 3 powerchair, installing a stairlift, or helping a client choose the perfect cushion, Merits is here to ensure you find the ideal solution—and we stand firmly behind it.

From power chairs and scooters to stairlifts and seating, Merits is your all-in-one mobility partner.