MERITS HEALTH PRODUCTS, INC. WARRANTY POLICY

Merits Health Products, Inc. will repair or replace the following item(s) that have a manufactured defect. Credit will be given following inspection by an authorized representative of Merits Health Products, Inc. into the material or workmanship.

Part(s) purchased outside of warranty have 30 days to report manufactured defect

  • Frame
  • Seat Post
  • Caster Forks
  • Power Seat Actuator
  • Metal Seating Frame
  • Caster Beam 
  • Anti Tipper Forks
  • Armrest Bracket (metal part only)
  • 31ah or above batteries
  • Joystick
  • Gearbox
  • Electrical Harness
  • Charger
  • Transaxle
  • Motor Brake Assembly
  • Bearings 
  • Swivel Seat Mechanism
  • Front Riggins
  • Batteries less than 31 ah supplied by Merits Health
  • Bushings Products, Inc.
  • Tires and tubes
  • Upholstery including seating/arm pads/padding
  • Plastic and rubber part(s)
  • Painted surfaces including shrouds/fenders
  • Fuses and bulbs
  • Battery cases
  • Motor brushes
  • Brake pads
  • Acts of nature, lost, or stolen
  • Commercial use
  • Neglect, improper operation, and/or maintenance or repair
  • Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
  • Serial numbered products if the serial number has been removed or defaced

Warranty Service:

Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

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