MERITS HEALTH PRODUCTS, INC. WARRANTY POLICY
Merits Health Products, Inc. will repair or replace the following item(s) that have a manufactured defect. Credit will be given following inspection by an authorized representative of Merits Health Products, Inc. into the material or workmanship.
Part(s) purchased outside of warranty have 30 days to report a manufactured defect.
5-Year warranty from the original date of consumer purchase:
- Frame
18-Month warranty from the original date of consumer purchase:
- Seat Post
- Caster Forks
- Power Seat Actuator
- Metal Seating Frame
- Caster Beam
- Anti Tipper Forks
- Armrest Bracket (metal part only)
- 31ah or above batteries
13-Month warranty from the original date of consumer purchase:
- Joystick
- Gearbox
- Electrical Harness
- Charger
- Transaxle
- Motor Brake Assembly
6-Month warranty from the original date of consumer purchase:
- Bearings
- Swivel Seat Mechanism
- Front Riggins
- Batteries less than 31 ah supplied by Merits Health
- Bushings Products, Inc.
Warranty exclusions: The following item(s) are excluded from warranty:
- Tires and tubes
- Upholstery including seating/arm pads/padding
- Plastic and rubber part(s)
- Painted surfaces including shrouds/fenders
- Fuses and bulbs
- Battery cases
- Motor brushes
- Brake pads
Warranty becomes invalid on any parts damaged from:
- Acts of nature, lost, or stolen
- Commercial use
- Neglect, improper operation, and/or maintenance or repair
- Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
- Serial numbered products if the serial number has been removed or defaced
Warranty Service
Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs to labor, service calls, transportation, freight or other charges associated with the installation of warranted part(s) are the responsibility of the consumer and dealer.
This warranty gives you specific rights and you may also have other rights which may vary from state to state.
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